Refund Policy

Refund Policy

App Name: NOVAWING or Website Name: novawing.co | Company Name: FLY RABBIT IT PRIVATE LIMITED

1. Banned States

Playing cash rummy games is not permitted in the states of Andhra Pradesh, Assam, Tamil Nadu, Meghalaya, Nagaland, Odisha, Sikkim, and Telangana. Please ensure you are in a region where such games are allowed before participating.

2. Skill Gaming

Rummy is recognized as a game of skill. You can enjoy playing real money rummy games on our platform, where your skill and strategy determine your success. Always play responsibly.
 

Last Updated: 23-December-2024

Thank you for choosing NOVAWING! Please read the following Refund Policy carefully before accessing NOVAWING.co or using the NOVAWING platform. By using our website, you agree to comply with the terms outlined in this Refund Policy. If you do not agree with any part of this policy, please refrain from using NOVAWING.co.

1. Real Money Transactions:

a. NOVAWING operates as an online marketplace and is not directly involved in real-money transactions. However, certain products or services purchased on the platform may involve financial transactions.

b. Users acknowledge and accept the inherent risks associated with online purchases and financial transactions through NOVAWING.

2. Download and Installation:

a. Users are encouraged to access NOVAWING.co directly for browsing and purchasing products. The platform is exclusively available through our website.

b. Any unauthorized or third-party versions of NOVAWING are not supported, and FLY RABBIT IT PRIVATE LIMITED holds no responsibility for issues arising from their use.

3. No Refunds for Purchases:

a. NOVAWING does not provide refunds for any products or services purchased through the platform unless explicitly stated in a separate agreement or under specific circumstances.

4. Customer Support:

a. For any inquiries or concerns regarding transactions or account issues, users can contact our customer support team at [email protected] or [email protected].

b. Our support team will assist users in resolving issues related to transactions or account concerns but does not imply or guarantee a refund for purchases.

5. Dispute Resolution:

a. In the event of a dispute or disagreement regarding transactions or account balances, users are encouraged to contact our customer support team to seek resolution.

b. Any disputes that cannot be resolved through customer support will be subject to further investigation by FLY RABBIT IT PRIVATE LIMITED.

6. Refunds for Failed Transactions:

a. NOVAWING will refund the amount within 48 hours in case of any failed transactions.

7. Changes to Refund Policy:

a. FLY RABBIT IT PRIVATE LIMITED reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately and will be communicated through our website.

8. Contact Us:

For any questions or concerns regarding this Refund Policy, please contact us at [email protected] or [email protected].

By using NOVAWING.co, you acknowledge that you have read and understood this Refund Policy. Your continued use of NOVAWING.co constitutes your acceptance of this policy and any updates or changes.